I am an experienced customer service representative with 2+ years of experience in financial, legal, and telco accounts in the BPO industry. Also handled e-mail management and a few sales.
In my previous positions, I worked hard to hone my customer service and e-mail management skills. I am focused and attentive to detail when addressing high-volume task loads to meet deadlines. I am inspired by making a positive impact by applying scheduling skills and my problem-solving abilities allow me to address challenges to achieve results.