A business Analyst with 6 years in the Law Industry and 3 years as a customer service representative. My specialisms covers Customer Relationship Management(CRM), Process Change, Stakeholder Management, Business Continuity.
Proactive, an excellent communicator, committed in helping business grow and succeed by following procedures and proper documentation.
Advanced Knowledge in Agile and waterfall methologies. Knowledgeable in Software delivery Lifecycle(SDLC), Visio, confluence and JIRA.
My Legal background gives me in an edge in drafting , presentations, negociations and facilitation of meetings with stockholders to elicit requirements that were implemented.
I am passionate to join a group of seasoned Business Analysts and cross- functional growth and also make a organisation, where i anticipate growth and also make a positive contribution and add value to the company.