We will be offering the following services at the highest standards of quality your customers expect from you.
· Provide You a Phone Number: You Can Forward Your Calls and/or Publish For Customers/clients To Call.
· Answer Your Calls Using your Customized Greetings
· Screen and Transfer Your Calls To Appropriate Members of Your Organization, According To Your Instructions
· Provide Information About Your Business
· Answer Questions About Your Products or Services
· Determine If A Caller Is an Existing Customer/Client, New Customer, Hot Lead, Urgent Call, etc.
· Schedule and Book Appointments
· Assist Customers During the Checkout and Ordering Process
· Take Detailed Notes and Relay Message to You through Email or Text, or Connect Callers to Your Voicemail
· Record and Email Voicemail Messages to You
· Make Follow-up Calls, Remind Clients About Appointments by Phone or Email, Make Dinner Reservations, Find and Purchase Gifts, etc.
· Text, Call or Email You Appointment Reminders
· Log into Your Live Chat Portal and Provide Chat Support to Your Customers/Clients.