Hi! I have been working in the call center industry for over 10 years and most of the customers I have worked with are from the US. I am proficient in the English language both in verbal and written communication. I have used different platforms to assist customers such as Siebel, Ribbon and SAP. Aside from customer service support, I have knowledge in basic technical support and I have been a credited subject matter expert for Quickbooks Desktop.

I also have experience with Administrative tasks such as scheduling, managing the manager's day to day schedule, email management for an entire team, data entry and encoding. I was also a Senior Account Specialist with JP Morgan Chase Bank, USA handling different accounts such as savings, deposit and credit cards.

If given a chance to work remotely with your company, I can be a great asset to your business. I am willing to be trained and I can also share to you my best practices.