Looking for a customer service associate of yours, I can patiently listen into the needs of customers and identify what are their concerns, assess them and check for possible solutions and deliver them in a timely manner, time is money, quick and efficient use of time is important in answering the queries of the customer, hassle free and yet customer friendly way. I had a 2year experience in the BPO (inbound) field, serving as a customer service associate, also can handle outbound tasks.