Dealing with customer account queries Making sure the banking gets done of the stores intake for each day Keeping all the customers important documents such as Bank account details, credit cards details, Id numbers etc Mailing head office on a daily bases for customer issues and there account problems Making sure that the customer has proof of Id when coming to enquire about His/hers account or bill Completed Inventory training Being responsible for stock exiting the store and when issuing it to the customer Doing customer new contracts, upgrades, Sim swops, package changes, etc Ensuring the customers details are kept private Reach my target and get more sales Making sure the customer gets all the service they need Answering customers calls when they need assistance over the phone regarding their cell phone and network issues Making sure al the documents are there when a customer applies for a new contract Ensuring that the customer leaves the store in a good spirit Knowing all systems and how they operate Doing the store cash-up and