I have 3 years of experience in airline industries and I have more than 5 years of experience of data entry and MS office. • Make calls regarding our IT Services and Training Program. • Handle query regarding International flight reservation of Passengers. • Create New PNR on Amadeus and Galileo • Manage all reservation process and Ticketing and refund. • Hands on experience on GDS (Amadeus and Galileo) • Good experience on back office work. • Handling functional queries on Amadeus relating to reservation, ticketing, PNR's etc