My duties as a customer service representative are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. I may also assist them with setting up a device or troubleshooting technical issues. Processing orders and transactions. Providing proactive customer outreach. Handling customer complaints. Handling customer complaints.
As a data entry person, I focus on entering information and data into an online database. My responsibilities in this work from home job involve filling in documents, spreadsheets, records, or other files.
I am proficient In typing.
I have knowledge of basic software.
I am accurate and attentive to detail.
I have good organisational and time management Skills.