I am a dedicated, hardworking honest professional who believes in adding value to the work done in terms of accurate and timely completion of work. A graduate with an experience of over 7 years in the field of customer service, I have worked in fields such as healthcare, telecom providing customer support in voice/chat/email. Confidentiality of data is paramount since I have handled very sensitive customer data. I have lead a team of customer service members for two years ensuring the client agreement levels were met. In the supervisory role had to co-ordinate among the various departments within the organisation as well as the client to ensure smooth continuity of business. Proficient with Excel, Word and PowerPoint.