I have over 7 years of experience in Customer Service assisting U.S and Australian customers and over 2 years as a Technical Help Desk Analyst assisting customers globally. Throughout the years of my experience as a Customer Service Agent and Technical Help Desk Analyst, I have managed to hone skills that are very close to my personality such as patience, a can-do attitude, time management, empathy, calmness even if in high-stress environment, eye for detail and can work independently with minimum supervision.I am always up for a challenge and willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work Australian or U.S. business hours.