Hello! Thank you for taking the time to visit my profile. I have been doing customer-facing roles for over 10 years. I have worked with big BPO companies in the Philippines where I have developed my communication, problem-solving, organizational, multi-tasking, and convincing skills with any kind of customer. I am proficient in English, both written and oral, and well-versed in communication channels like phone, email, and help desk/tickets. I pride myself on being extremely professional in dealing with clients and that manifests in the years I have of doing customer-facing roles where I thrive to this day. My solid professional background includes expertise in: - Email Support - Inbound / Outbound Phone Support - Help Desk/Ticket & Live Chat Support Knowledge of: - Replyco - Linnworks - Asana - Amazon Seller Central - Shopify - eBay Customer service has always been my passion. Throughout my career, I have gone beyond basic requirements to give customers top-notch service. Please reach out at arzheealicante@gmail.com and let's talk!