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Administrative & Secretarial Customer Service & Account Management

Customer Service Expert

$5/hr Starting at $25

Delivered exceptional customer service by assisting customers with product inquiries, efficiently resolving complaints, and managing returns and exchanges. Through active listening, clear communication, and a customer-first approach, I ensured every interaction was handled with patience, professionalism, and a commitment to enhancing the overall shopping experience

Handled customer transactions with precision and care, such as deposits, ensuring each process was completed with accuracy and efficiency. Maintained well-balanced cash drawers while adhering to company policies and cash-handling procedures to uphold security and compliance standards. My commitment to detail and strong organizational skills ensured smooth daily operations and excellent customer experiences.

About

$5/hr Ongoing

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Delivered exceptional customer service by assisting customers with product inquiries, efficiently resolving complaints, and managing returns and exchanges. Through active listening, clear communication, and a customer-first approach, I ensured every interaction was handled with patience, professionalism, and a commitment to enhancing the overall shopping experience

Handled customer transactions with precision and care, such as deposits, ensuring each process was completed with accuracy and efficiency. Maintained well-balanced cash drawers while adhering to company policies and cash-handling procedures to uphold security and compliance standards. My commitment to detail and strong organizational skills ensured smooth daily operations and excellent customer experiences.

Skills & Expertise

Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer SatisfactionCustomer ServiceEmail SupportFreshdeskHelp DeskManagementOrder ProcessingPackage and Freight Delivery IndustryQuality AssuranceSalesforceTelephone SupportTime ManagementZendesk

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