Looking for a dependable Customer Service help with a Personal Touch? That's me. Customer satisfaction is my topmost priority. I am skilled in handling customer's concerns via phone, email and chat support. I have worked with B2C and B2B accounts, handled different e-commerce platforms doing customer support, processing orders, refunds, returns, replacements, and disputes. I am familiar with HelpScout, Freshdesk.com, Desk.com, and Zendesk (Email platforms), Slack, Olark Chat, SnapEngage, LiveEngage, Zopim (Chat platforms), Shopify (e-commerce/ online store platform) and SAP. I have worked with different e-commerce platforms that have utilized the above-mentioned tools. With all this experience, I know without a doubt, that I can help you with your business. I am eager to help and look forward to being of service to you just shoot me a message.