I have an extensive background in customer service and delivering results. With more than 4 years of leading Chat and Email Support of a huge e-commerce company, I was able to gain recognition as a consistent Quarterly Top Team Leader for 3 years in a row. I am a C2 Level in English Mastery and has an equally exceptional set of leadership skills and meeting deadlines. I've also worked as an Executive Virtual Assistant for a Real Estate Company in New York where I managed the company's CRM, appointment setting and social media accounts. I'm always excited to learn new things that would add up to my skillset and continuous improvement. Before diving into the customer service industry, I practiced my profession as a Registered Nurse in local tertiary hospitals where the highlight of my career was as an Endoscopy Nurse.