I used to handle a medical account assisting the customers with their inquiries and orders. I also have an experience with financial account for 1year and a technical support for 3years. We used to do remote access control with the customer's computers fix the problem. to I used to be a Team Leader for an inbound account. I managed a team composed of 30 agents. I am responsible of sending reports to the client; I create PowerPoint presentation, excel files and draft memorandums most of the time. I am the point of contact for the account. I am looking forward that you will consider me as part of the team the soonest time possible. I am confident that I can offer you the service and communication you are seeking.