I'm a Customer Service Representative with 3years of experience in providing home phone, internet, cable and cellphone connection for customers inside US. I provide quality service for customers. Knows how to tailor fit customer's needs and satisfying customer's wants by providing the package at it's most reasonable cost. Helping them understand their charges every month so they can manage their finances I am well experienced in using more than 32 tools to resolve my customer's concern in a timely manner, definitely much eager to meet more tools or other resources that your company is using to make sure that I can meet your customer's expectations and your team's expectations too.