I am an award winning professional who has worked 17 plus years in customer service focused roles. I am positive and peppy while remaining calm at all times. I have helped companies exceed and achieve YOY growth by maintaining customer relationships and matching the right product with the correct client. I am an expert in customer management and operations, with a career that has spanned various industries including Fitness, Finance and Telecommunications. I can help you increase productivity through my methodical organizational skills and proficiency using various CRM systems. I am skilled at creating and implementing effective workflow processes.