SITEL PHILIPPINES • Being the front liner of a financial account, it is my responsible to give importance to the needs of customers and must maintain a positive attitude in helping and providing their needs to meet their satisfaction. • Able to cancel the credit card once it is lost. • Able to monitor and check transactions which may claim as fraud. • Able to sell additional features to protect the customer's credit card. • Able to qualify and check if customer's rate can be lowered.