Gaia ITES is a California headquartered business & knowledge outsourcing firm. We deliver innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and domain experts for each account, Gaia ITES is able to provide a multi-channel approach via voice, live chat, e-mail and social media engagement. Since 2001, Gaia ITES has helped businesses worldwide manage their front and back office needs affordably and efficiently with customized solutions to fit every challenge and any budget. From call center services to virtual assistance to lead generation needs and beyond, we've worked closely with large and small businesses around the world, creating innovative ways to enhance the relationships they have with their customers.