THE CLIENT ALWAYS COMES FIRST; that's my motto. Hello: First of all! I want to start things off with a big "Thank You". I know that your time is very valuable, and using some of that time to review my profile, means a whole lot to me. If you are looking for: an enthusiastic, charismatic, patient and hardworking person; with a calming presence, who also knows his way around customers, I might just be what you are looking for. So..., now that I have your attention; I want to tell you a little bit about myself. I have over 4 years of experience working with BPO companies. I know all the tips and tricks about dealing with all kinds of customers. Throughout out my years in the business, I have worked as a customer service agent, technical support engineer, Sales Assistant, "Customer Service Team Leader" and "Assistant Manager". I possess clear communication skills, time management skills, selling skills, as well as patience, attentiveness, and empathy that I can provide to customers every time. I am very proficient in Microsoft office package, Html5, Css3, Intercom, Cisco, Zendesk, WordPress, AWeber, PrestaShop, ShipStation, Amazon listings, Shopify, Facebook ads campaigns and SEO. I’m also experienced with Photoshop CS6, Illustrator CS6, Macromedia Flash 8, Google Docs, Camtasia, Obs Studio, FL Studio, Audacity and much other software. I had also tinker around with mobile app and web development, using Unity, Game Maker, Appery.io, Appcelerator, and AppMakr. I'm Passionate about solving problems, answering questions and attending to customer’s needs. I’m also capable of leading a team, provide direction and communication to employees. I consider myself an asset in whichever position I am placed, fast learner and determined to produce high-quality work. In the past, I have been defined by my co-workers and employee's alike: as a team player; proactive and very the thriving person. Thank you for your time and I look forward to working with you.