Thank You for checking my profile. I have 15 years of performance-driven and progressive experience in the below-mentioned domains across multiple industries such as Airline, ITES, Financial, Oil &Gas and Banking. • Customer Service, I have a Post Graduate degree (MBA in General Management) from United Business Institute, Brussels. I had the opportunity to work for big organizations such as NTT Data, Thomson Reuters, British Airways, HSBC. IMI PLC in multiple roles where I honed my management skills and developed a high level of problem-solving skills. My core competency is in my customer service skills and had the opportunity to work in front end customer service as a Customer Service Representative while working with British Airways and Jet Airways where I developed my negotiation skills. I’m proficient in Office suite and Google Applications (document, calendar, and spreadsheet) enjoy learning new things. My customers can expect the utmost honesty, professionalism and great quality in service from me.