Need strong lead to make sure that your customers get happy and stay happy? I am a high-energy, self-motivated, and experienced software and Internet professional with 15+ years experience in operations, support, website development, and management. I have strong technical background combined with excellent communication skills and the passion to help others. Customer Success and Support Process are my passions. I love to help people others succeed. I have 15+ years experience with customer support, training, and technical documentation. My corporate and post corporate careers have all evolved around, consulting, operations, support, and training. I have 8 years experience running my own SAAS company providing managed WordPress hosting to more than 2000 customers. I was the primary customer support and training lead for that business.