All Services Business & Finance Customer Service Mangement $30/hr · Starting at $1K Optimize case/response systems usage. Develop processes to make customer service assets more efficient. Record/analyze customer services client interactions to improve diagnosis procedures and service delivery. Analyze data to find current process weaknesses and 'time-sinks' that can be improved or avoided all together. Increase customer satisfaction and retention rates. About $30/hr · Ongoing Download Resume Optimize case/response systems usage. Develop processes to make customer service assets more efficient. Record/analyze customer services client interactions to improve diagnosis procedures and service delivery. Analyze data to find current process weaknesses and 'time-sinks' that can be improved or avoided all together. Increase customer satisfaction and retention rates. Skills & Expertise Business Process DesignBusiness Process ManagementCustomer SatisfactionCustomer Service 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Business Process ManagersSoftware DevelopersTrainersCustomer Satisfaction ServicesManagement ExpertsProject ManagersProofreadersMarketersCustomer Service RepresentativesEditors