? Information details about the new Packages and Services to the customers. ? Solving the issues relate to the client data and call packages ? Re-Verification all the customers Sims on Bio Metric Device ? Educating the client on the benefits of the up gradation of the packages in there favor. ? Handling all customers for bio metric verification and registering mobile numbers. ? Performing data modification as per requirement. ? Handling customers in pressure situation and satisfying by providing solutions. ? Keeps management informed by submitting activity and results reports. ? Maintained customers’ records in databases. ? Provide incident report on the technical fault for the network