Hello, I am Kalia, and I have been in customer service for 7 years. . Being a Customer service rep is great both virtual and over the phone. I enjoy the work, because I enjoy people. People are basically very kind. When they are angry, they just want a solution to their problem. I am a quick learner and very trainable. I am also very skilled in inbound call handling, sales, technical support, email handling, and general office support. I enjoy working behind the scenes, typing, filing. I have experience in Shopify, craiglist posting and Zendesk. Upon accepting a project, I guarantee to accomplish all requirements. I am always committed to meet deadlines and leave clients completely satisfied