I have been a phone, email and chat customer support representative on BPO companies for 3 years, handling customer support related issues, basic troubleshooting technical support, sales and retention for different accounts (i.e. financial, consumer product and travel accounts). I have above average computer skills, trained on Microsoft Office products and have proficient typing skills with 100% accuracy. Additionally, I like reading books which helped expand my vocabulary so I can also do editing and proofreading.