With a strong foundation in business administration and a diverse background in customer support, virtual assistance, and e-commerce management, I bring a unique blend of skills to every role I undertake. I am passionate about optimizing operations, enhancing customer experiences, and driving growth through strategic initiatives. My experience spans from managing customer inquiries with empathy and precision to putting information while ensuring accuracy. Whether it's streamlining processes, engaging with clients, or supporting high-end brands, I am dedicated to delivering excellence in every task.

Key Experience:

Customer Service Representative: Managed customer queries, resolved issues, and coordinated with Uber Support for refunds and deliveries, utilizing Zendesk to handle customer interactions.

Virtual Assistant: Focused on data entry, lead generation, and accuracy checks, while assisting with marketing research and LinkedIn outreach.