Welcome to my profile! Hi! My name is Zairah and I used to work with one of the biggest Business Process Outsourcing companies here in The Philippines for four months as a customer service representative who handles both inbound/outbound calls and emails. I am a fast learner which enabled me to equip skills in a short period of time such as acknowledging, resolving customer complaints and answering inquiries about the products and services while maintaining a positive, empathetic and professional attitude toward customers at all times even under pressure. Looking forward to work with you.