I have two years experience of network marketing .under network marketing we have to make a team of customers after convincing them and presenting them about the products after the prospectus purchase the product that member become a part of that family further those individuals are trained to convince other people to buy the products by representing the future of that products .Each and every member of the family get the commission of the newly join prospectus . Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints. In the event that the representative does not know the answer to a question or is unable to solve a specific problem, a supervisor or other experienced worker may help. Many customer service representatives answer incoming calls in telephone call centres, which are increasingly called customer contact centres. Others interact with customers face-to-face or by email, live chat, or other methods. Some workers specialize in a particular mode of communication, such as voice, email, or chat, but others communicate with customers through more than one contact channel. For example, voice agents, who primarily deal with customers over the phone, may respond to email questions when there is downtime between calls. Customer service representatives work in almost every industry, and their job tasks can vary depending on where they work. For instance, representatives who work in banks may