I am a friendly Customer Service representative with 3 years of dedicated customer experience. I have a passion for always enhancing my knowledge and exceeding expectations. I am proficient in handling customer complex issues and promoting positive experiences. Efficiency-driven and organized team-oriented mentality and dedication to customer satisfaction. Skilled in documentation and handling payments. I have also knowledge in Social Media Management, Facebook Ads, Data entry, Photoshop, MS WORDs Programs (Excel, Powerpoint, Word) Google Spreadsheets, email support, Internet Research, Proofreading, Multitasking, Credit card processing, and Computer proficient.