Presentation letter My name is Jovino Canaán I was born in the Dominican Republic. I live in Las Terrenas Samaná with my family wife children I am a professional in what has to do with customer service and human relations. I have experience in the Call center sector as I have worked for several American companies Xerox ACS Sprint,laurus intl sprint Direct TV alorica,I also trained in language interpretations with Language Lines, I received their training as well as Pacific interpreters, I completed these trainings but my experience was mostly with Sprint Technical support and I also opened their other call center in customer care services at laurus international reaching the best numbers at the center for six months. My last training was to certify myself as an English teacher in the English Immersion program. I hope to be eligible to work with your prestigious company.