I will help you to manage chat support, email support, and phone support for you clients. With over 3 years experience in customer service field I am positive to handle your customers with highest understanding and professionalism.
I can assist you with any and not limited to the following:
General Customer Service support (Phone, Email, Chat)
Respond to queries with an agreed script or even without a script
Respond to Customer Support queries by Email and Chat
Phone support inbound and outbound
Make the daily reports and send it to you.
Full Customer Service for your website inquires Live Chat, Email, Phone
I am familiar with CRMs such us Ringcentral,workiz,Zoho,Cliq,Slack,Freshdesk,Zendesk among others.I am willing to learn and work with any tool you provide.
I am looking forward to working with you and deliver the best results to you and your customers.