I'm Noraufa Shariful Anuar, a customer service representative. I'm able to handle and manage customer's problems and complaints with considerable experience to communicate professionally and come out with wise solutions.
I'm able to memorize the entire line of company products and services, including prices and special discounts. Remain courteous and calm even in the moment of guest dissatisfaction.
Here's I am providing my services:
- Telemarketing
- Chat Support
- Email Handling
- Telephone Handling (Call Assistance)
- Customer Experience & Care