I have over 3 years of experience in customer support and service. During this time, I have dedicated myself to learning about the field and ensuring my customers' satisfaction. My goal is to provide exceptional support to build positive customer relationships. While working as a customer service representative, I developed strong problem-solving skills and a commitment to leaving every interaction with a positive impression. This experience has equipped me with the ability to efficiently handle a wide range of inquiries with a skillful and solution-oriented approach. I always aim to meet or exceed expectations when addressing concerns or troubleshooting issues with empathy. Working on international projects allowed me to connect with individuals from diverse cultures and backgrounds, contributing significantly to my personal growth and broadening my perspective. I have also gained proficiency in leveraging technology and communication tools to enhance the overall customer experience. 

Please go through some tools I have been working on during my journey: 

🟡 Live Chat Support 
🟡 Email Support 
🟡 Phone support 

🟡 Zadarma (calling app) 

🟡Toku (calling app) 

🟡 Vonage (calling app) 

🟡 HeroCare 

🟡 FreshChat 

🟡 Jira 

🟡 Shopify 

🟡 Freshdesk 

🟡 Porygon 

🟡 Seecure Alarm 

🟡 Slack 

🟡 Gmail 

🟡 Outlook 

🟡 Signal 

🟡 Many chats 

🟡 Service Point 

🟡 Google sheet 

🟡 Microsoft Office 

🟡 The command in Data Entry 

🟡 Deepl.com 

Social Media: 

🟡 Facebook 

🟡 WhatsApp 

🟡 Instagram 

🟡 LinkedIn 

🟡 Telegram 

🟡 YouTube 

🟡 Snapchat 

🟡 Twitter 

🟡 Threads 

🟡 Pinterest I also have more than 3 years of experience providing customer assistance and client support services in Multiple languages and in diverse ethnicities which enabled me to grasp the cultural behaviors and understanding of the general public which ultimately led me to provide exceptional customer service and support. 

Languages: English (US & British) | Urdu | Punjabi 

Countries: Pakistan | Philippines | Malaysia | Singapore | Norway | Sweden | Canada | USA

I have been working on the following projects: 
⭐ Rider service for Foodpanda 
⭐ Customer Service for Foodora 
⭐ Workforce manager for A-List Group Inc., 
⭐ Workforce Marketing Manager for Farooq Filling Station 
Services offered:
✔️ Bookings 
✔️ Email Handling 
✔️ Chats Support 
✔️ Call Support 
✔️ Outreaching Potential Customers 

I offer customer service for the whole year being available every day. Primarily focusing on building strong, lasting relationships with the clients. I am more into long-term projects and welcome short-term projects as well. With my flexibility, I am open to collaborating with the freelancers you are currently working with and sharing my experience for the better experience of your customers. 

Thanks a million.