Hassaan is a highly skilled customer service professional with 5 years of experience providing exceptional customer support across various industries. He possesses a proven track record of resolving customer inquiries promptly and efficiently, ensuring high levels of customer satisfaction.
Hassaan's exceptional communication skills, both verbal and written, enable him to communicate effectively with customers from diverse backgrounds. He is proficient in using CRM tools like Salesforce and Zendesk and have experience handling various communication channels such as phone, email, and live chat.
In addition to his customer support expertise, Hassaan has experience in customer retention, E-commerce support, order processing, data entry, and web research. His ability to quickly and accurately provide solutions to customer queries makes him a valuable asset to any team.
As a team player, Hassaan collaborates effectively with colleagues to ensure the best possible outcome for the customer. He is adaptable and performs well under pressure, demonstrating his dedication to providing exceptional service.
Overall, Hassaan is a customer-centric professional who continuously seeks to improve their skills and knowledge in the field of customer service. His commitment to delivering exceptional customer support makes him an ideal candidate for any customer service role.
Skills I possess: -Customer Service -Customer Retention -Technical Support -Email Etiquette -Phone Handling
Tools I am familiar with: -Zendesk -Microsoft Office -Team-viewer -Google Apps -SalesForce -Team-Viewer -Dropbox