As a Customer Service Specialist, I’m ready to provide you customer service support whether e-mail handling, chat or phone support. I handled 50-100 calls per day. I am very flexible on changing work hour shifts, for 2 years in the BPO industry I have no attendance issue and have been acknowledged as one of the top performer consultants for several times. Such skills that I obtained that would consider as reliable CSR are: clear communication skills, attentiveness, patience, product knowledge, time management, persuasion skills, willingness to learn, goal-oriented focus, etc. I am experienced in financial services since I worked on a debit card company. I am also able to gain experience as a technical service representative on a company with tv, phone, and internet product before I transferred to work as a financial consultant. I am proficient in Office Applications(MS word, excel, outlook, power point). I know how to do quick data entry as well, as we are used to doing it each and every call that we received. When it comes to customer service I work hard to earn customers trust and satisfaction and always look on the side of “customer first before profit”. Let me be your support and together we’ll make the customer happy and satisfied with every inquiry. Looking forward to working with you soon and be able to help contribute to the company’s success.