I am a tenured customer service rock star princess, who assists a world-class customer success team. I have been on the customer service industry for over 6 years, where I have supported handled accounts, in the field of Sales and Billing. I am skilled in communicating with clients over the phone, email and chat. I have provided excellent customer service to customers from US and UK. In my years as a customer service professional, I have encountered and solved many of the customer service and client related issues. My broad experience in the BPO industry helped me to be proficient in spoken and written English. I’m a team player but can steer the ship alone if needed. I’m always willing to learn and will fully familiarize myself with the product and tools in order to provide the best possible support to customers.