As Tech support and customer service in Comcast, I became more proficient with customer call flow, handling customer objections and using multiple software programs simultaneously. Answering inbound calls as well as outbound calls in support of customer’s needs and work with other departments including dispatch, billing, higher tech support to respond to customers inquiries and ensure resolution. Providing information on products and services and update accounts. I'm very flexible to any changes and I'm very eager to learn new things which can prepare me to greater responsibility.