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Administrative & Secretarial Customer Service & Account Management

Customer Service Representative

$5/hr Starting at $25

  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. 
  • Determine charges for services requested, collect payments, or arrange billing. 
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

About

$5/hr Ongoing

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  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. 
  • Determine charges for services requested, collect payments, or arrange billing. 
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Skills & Expertise

Account ManagementCorrespondence ManagementCustomer ServiceOrder ProcessingSalesforceZendesk

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