I have been in the customer service industry for 7 years and have provided support via chat, email, social media, and phone - I specialize in email & chat support. Find below the tools that I am most proficient with:
CRM
*Zendesk
*Salesforce
COMMUNICATION
*Slack
*Google Meet
*Skype
OTHERS
*Google Docs/Sheets
*Adobe Photoshop (basic)
*MS Word, Excel, PowerPoint