with over 6 years of customer service and sales experience. Areas of expertise include generating sales and leads, conflict resolution and account up-selling. proven ability to deliver outstanding customer service, handle customer service queries within first contact, and meet department goals. Has the ability to multi-task and work efficiently. Detailed oriented with strong work ethic, problem-solving, strong communication and interpersonal skills. Team player. Fast learner. Excellent computer skills. Fluent in English.