I was a customer service representative in one of the world's largest telecommunication companies. I worked for different companies to understand and solve customers' problems and doubts. I have managed to improve my communication skills in dealing with an unsatisfied customer, troubleshooting, selling, and many more(Email, Chat, Phone). I have been working in the industry for 5 years. Also, I always go the extra mile to ensure customer satisfaction.
Having worked in a call center for five years, I've had plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions.