I am independent customer service Expert with 10+ years in customer Service/ Tech support and sales support for a variety of branded name companies and products. With a guarantee of more than 90% Quality of Service, more than 87% of First Call Resolution, your customers will receive a genuine customer service experience . I love customer service because I love dealing with people, connecting with customer, solving issues and providing high rate at all time. I am a full time freelancer and can work with English, Spanish and French speakers. Skills Experience : Caribbean Calling Center, Santo Domingo, Dominican Republic Xerox, Santo Domingo, Dominican Republic Other Experience : Itrack, Santo Domingo I can assure you that I will be able to assist you in your task with quality work, great performance, and guaranteed satisfaction. I'm available on Email and Skype, and ready to have a voice or video interview if necessary. Looking forward to an interview with you!