Having worked in an online store for 3 years. I have experience in managing the main tasks related to customer service: - Informing customers about the status of their orders, - Order processing on Oberlo and AliExpress, - Dispute management, I have already managed more than 20 Shopify stores. I know how to use the necessary tools to get the job done: Freshdesk, Zendesk,Gorgias, Facebook, Instagram, Gmail, Outlook. Do not hesitate to contact me because I am ready to take up any challenge.