I'm a graduate in Business Administration major in Financial and Management accounting and experience admin and accounting tasks on my internship. I have been in the Customer Service industry for 8 years for 2 companies and recently took an online training course for social media management and Facebook Ads freelancing. I can also do writing with keyword related tags, create an entertaining and exciting post, and handle negative feedback to keep your brand reputation. I'm very much comfortable handling phone calls and building rapport to people with different types of personalities. I'm a fast learner and I will have no problems in adapting new tools or CRM. I'm excellent in verbal and written English.