As a Customer Service Specialist, I will act as a liaison, provide products/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. I am genuinely excited to help customers. I am patient, empathetic and passionately communicative. I love to talk. I can put myself in customer's shoes and advocate them when necessary. Customer feedback is priceless which I can gather for you. Problem solving comes naturally when it comes to customer care. I am confident at troubleshooting and investigate if I don't have enough information to resolve customer complaints. My target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.