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Administrative & Secretarial Customer Service & Account Management

Customer service specialist

$10/hr Starting at $1K

I provide exceptional customer service support focused on delivering a seamless and positive experience for your customers. My services include:


Phone Support: Handling inbound and outbound calls, answering customer inquiries, resolving issues, and providing product or service information.


Live Chat & Messaging: Real-time assistance through chat platforms, ensuring quick and accurate responses to customer questions.


Account Management: Assisting customers with their accounts, including updates, troubleshooting, and guiding them through processes.


Problem Resolution: Effectively resolving complaints and issues with a calm and patient approach, ensuring customer satisfaction.


Technical Support: Helping customers troubleshoot technical issues, guiding them step-by-step to find solutions.


Order Processing: Assisting with order placement, tracking, and returns, ensuring smooth and timely transactions.

About

$10/hr Ongoing

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I provide exceptional customer service support focused on delivering a seamless and positive experience for your customers. My services include:


Phone Support: Handling inbound and outbound calls, answering customer inquiries, resolving issues, and providing product or service information.


Live Chat & Messaging: Real-time assistance through chat platforms, ensuring quick and accurate responses to customer questions.


Account Management: Assisting customers with their accounts, including updates, troubleshooting, and guiding them through processes.


Problem Resolution: Effectively resolving complaints and issues with a calm and patient approach, ensuring customer satisfaction.


Technical Support: Helping customers troubleshoot technical issues, guiding them step-by-step to find solutions.


Order Processing: Assisting with order placement, tracking, and returns, ensuring smooth and timely transactions.

Skills & Expertise

Account ManagementAvayaClient AdministrationClient AssessmentClient ContactCustomer ServiceSalesforceTelephone Support

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