Excellent Customer Service Specialist thru Phone/Email/Chat. Fluent in English both verbal and written.
With 6 years of experience in Call centers, I am expert in providing extraordinary CUSTOMER SERVICE in several field of business such as E COMMERCE, TELECOMMUNICATIONS, RETAIL and others
I invest to additional learnings, Just recently I completed paid trainings for Shopify and Amazon, I now have broad knowledge of:
?Product Sourcing
?Order fulfillment
?Managing Inventory
?Product Listing
?Managing Shopify and Amazon Seller Central
?Managing orders
?Providing great customer service
I am knowledgeable with a variety of software tools such as;
•Microsoft Office Tools
•Slack, Gmail, Outlook and other Emailing system
•CRM's like customer service central,
•Avaya, Softphone, Ring Central
•Customer Service Central and other CRM platforms.
•Shopify and Amazon Seller Central
•Completed Shopify trainings, Help Scout and others.• And a lot more (Willing to learn whatever tools necessary)
Let's work together!