I am very professional with what I do and Integrity is the standard I follow. As a person who worked with the BPO industry for almost 10 years, I am well versed in dealing with customers may it be answering the customer via phone call or email. I am very fluent in written and spoken English. I am currently working for the biggest shipping lines in the world doing a lot of email support which has enhanced and put my skill for Business emails, while my previous job with one of the biggest airlines in the US talking to customers put my oral communications skill into practice. I look forward to working with you.