I have over 8 years of Customer Service experience as well as being a Supervisor and Trainer. I am a fast learner and have been working with different platforms such as Salesforce, Shopify, Ontraport, Magento, Shipstation, Zendesk. I provide great quality customer service whether it is calls, emails or chat. I am also used to working an Eastern Standard Time schedule but open to other schedules. I have experience communicating with fulfillment houses, taking order, requesting reshipments, contacting failed or declined orders, saving sale strategies.